FREQUENTLY ASKED QUESTIONS
How did you decide to get into your line of work?
I used to have a 9 to 5 office job. In July 2007 I had serious health scare that prompted me to take a look at what line of work I would be happiest in. I decided to seek a job that would involve me being outdoors in the fresh air and being paid to keep fit by working in a physical occupation.
What makes you the most reliable and trustworthy person for the job?
One thing I never want to experience is an unhappy customer. I will go out of my way to ensure that doesn't occur.
How can a customer save money before you start the work?
Removing obstacles like vehicles, trailers, caravans, play equipment etc from areas that are to be mowed saves me time and saves you money.
What makes your pricing competitive?
In my business I have two over arching objectives - (a) to provide a very high standard of service and (b) to provide that service at the lowest price I can, whilst still remaining profitable. I know if I focus on those two things I will make my customers happy and earn their repeat business.
How do you normally charge for your service?
I normally charge a flat fee based on the type of service and taking into consideration how long the job should take. I don't normally charge an hourly rate. That way if a particular job takes a little longer than expected the customer isn't out of pocket.
Is there a particular aspect of your trade or industry that you specialise in?
I'm proficient in all the types of service I provide. If I wasn't proficient and sufficiently experienced in a particular type of service, I wouldn't offer it.
What do you like most about your job?
Being outdoors. Meeting new and interesting people. Going way beyond my customers expectations in terms of the quality and standard of work.
What questions should a customer ask to hire the right service professional?
Many. For example - what equipment will you be using to mow my lawn? Will you be using a dedicated edger to do the edges or just turning your whipper snipper upside down? Do you have a cylinder mower? Can you provide vertimowing, weed control and fertilising services? Can you look after the rest of my garden e.g. roses, hedges etc.
What questions do customers commonly ask and how would you answer them?
Many have been ask about mulching. What benefits it provides. What types of mulch are best. I wrote a couple of articles answering their questions at the blog page of this website.
Do you guarantee your work?
All gardening services work comes with a Customer Satisfaction Guarantee. You will never be disappointed with the finished result.
What are the typical things that you need to know before you can provide a quote to a customer?
If I'm quoting sight unseen, I need to know the size of lawn for mowing or vertimowing. You can work it out yourself by using the Intramaps website for your council area e.g. Joondalup. Also how long the lawn is and the type of lawn, for weed control & fertilising.
Why should a customer hire you over another service provider?
I pride myself on a meticulous attention to detail. I will not leave the job until I'm happy with how everything looks. In doing so I often provide little unpaid extras for my clients.
What experience, skills, qualifications or training do you have to make you the right person for the job?
Years of experience in all aspects of lawn & garden care. Lawn mowing, edging, vertimowing, coring/aerating, hedge trimming, weeding, mulching, tree lopping (including stump grinding or removal), rose pruning, gutter cleaning, reticulation and paving repair.
How did you decide to get into your line of work?
I used to have a 9 to 5 office job. In July 2007 I had serious health scare that prompted me to take a look at what line of work I would be happiest in. I decided to seek a job that would involve me being outdoors in the fresh air and being paid to keep fit by working in a physical occupation.
What makes you the most reliable and trustworthy person for the job?
One thing I never want to experience is an unhappy customer. I will go out of my way to ensure that doesn't occur.
How can a customer save money before you start the work?
Removing obstacles like vehicles, trailers, caravans, play equipment etc from areas that are to be mowed saves me time and saves you money.
What makes your pricing competitive?
In my business I have two over arching objectives - (a) to provide a very high standard of service and (b) to provide that service at the lowest price I can, whilst still remaining profitable. I know if I focus on those two things I will make my customers happy and earn their repeat business.
How do you normally charge for your service?
I normally charge a flat fee based on the type of service and taking into consideration how long the job should take. I don't normally charge an hourly rate. That way if a particular job takes a little longer than expected the customer isn't out of pocket.
Is there a particular aspect of your trade or industry that you specialise in?
I'm proficient in all the types of service I provide. If I wasn't proficient and sufficiently experienced in a particular type of service, I wouldn't offer it.
What do you like most about your job?
Being outdoors. Meeting new and interesting people. Going way beyond my customers expectations in terms of the quality and standard of work.
What questions should a customer ask to hire the right service professional?
Many. For example - what equipment will you be using to mow my lawn? Will you be using a dedicated edger to do the edges or just turning your whipper snipper upside down? Do you have a cylinder mower? Can you provide vertimowing, weed control and fertilising services? Can you look after the rest of my garden e.g. roses, hedges etc.
What questions do customers commonly ask and how would you answer them?
Many have been ask about mulching. What benefits it provides. What types of mulch are best. I wrote a couple of articles answering their questions at the blog page of this website.
Do you guarantee your work?
All gardening services work comes with a Customer Satisfaction Guarantee. You will never be disappointed with the finished result.
What are the typical things that you need to know before you can provide a quote to a customer?
If I'm quoting sight unseen, I need to know the size of lawn for mowing or vertimowing. You can work it out yourself by using the Intramaps website for your council area e.g. Joondalup. Also how long the lawn is and the type of lawn, for weed control & fertilising.
Why should a customer hire you over another service provider?
I pride myself on a meticulous attention to detail. I will not leave the job until I'm happy with how everything looks. In doing so I often provide little unpaid extras for my clients.
What experience, skills, qualifications or training do you have to make you the right person for the job?
Years of experience in all aspects of lawn & garden care. Lawn mowing, edging, vertimowing, coring/aerating, hedge trimming, weeding, mulching, tree lopping (including stump grinding or removal), rose pruning, gutter cleaning, reticulation and paving repair.